“I was involved in an accident on September 5. I own a 2015 Nissan Altima which I purchased on November 14. My back driver's side wheel was hit The driver who hit me did stop, but did not exchange information and left before the police officer arrived. I was able to give a limited description of her and her vehicle to the officer. My vehicle was towed to the storage lot affiliated with Car Zone. I spoke to Jacob and was assured that my vehicle would be well taken care of and repaired. I began praying that my insurance company would not total my vehicle. My prayers were answered. On September 10, my adjuster called me and stated that he was at Car Zone and repairs would begin. On October 5, one month after my accident, my car was ready to be picked up. I did not even recognize it, it was beautiful, washed, waxed, shining, and crystal clean on the inside, smelling fresh and like new! Each and every employee at Car Zone was so nice and professional to me, even though I asked lots and lots of questions, which were probably rambling type inquiries! They were patient and kind and I will never forget how nice they treated me. Jacob took care of my car and he took care of me, along with his awesome employees. I am beyond satisfied with my experience at Car Zone and I highly recommend them to anyone who is in need. I received a life-time warranty on their body work and repairs. My car drives smoothly, no squeaks or noise when I turn or apply the brakes. Thank you Jacob and Car Zone for restoring my faith in car repairs!”
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Trish Sneed