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Customer Reviews for CarZone

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Here’s what some of our Houston, TX customers are saying about us:

My wife was involved in a rear end collision and was really worried about who was going to fix her car, cause she wanted to get it done correctly. Jacob assured us that he would take care of everything and also keep us updated along the process. By far one of the best experiences I've had with great customer service, affordable prices, and an outstanding job with all the work that had to be done, they even detailed it before we picked it up. Thank you CarZone and mostly thank you Jacob for everything. If you’re in need of getting your car fixed CareZone is your best pick.

Nikki Washington CarZone Customer Review

What can I say... Jacob is the man with a plan! Great customer service all the way around, there was not a question Jacob could not answer. I can not even tell my car had damage, thank you so much Carzone and Jocob for all the hard work. Total Blessing!

Selena Botello Google Review

My experience with Mr. Jacob Salman and his professional staff with Denette are nothing but Par Excellent.
From the very beginning, immediately after experiencing a three car accident; Mr. Salman reassure me, that He would see, that everything would be taken care of. I am a senior citizen, and will tell you Mr. Salman polite and the vast knowledge he has in the business told me, I had nothing to worry about.
After my car was repaired; It had the appearance of being brand new. From top to bottom;
The car was was immaculate from top to bottom. Thank you for your fine service...May this New Year bring all of you Good health, Prosperity, Love, and blessing for 2020...

Jackie Montabano Google Review

Had my 2018 Kia Soul towed here after getting in an accident. Later that day I came to get some belongings left in the car. That’s when I was approached by Jacob the owner of the shop. After a quick discussion I decided to keep my car here for repairs. Jacob really helped me out. He gave me a loaner to use while progressive issued me my rental. Overall it was a good experience. Jacob is about his business, and really seems to care for his clients. I hope I don’t get in another accident, but I know if I do I have a shop I can trust.

Leo Escalante Google Review

If I could give this place more stars I would, my vehicle had a small engine fire and from the moment their tow showed up the service and attention to my situation was beyond expected. Jacob is the man , he fought for me with my insurance when they tried to total my vehicle and then when they wanted to short change the repairs. And continued to update me every step of the way, they even gave me a rental vehicle free of charge when my insurance wouldn't. I can't stress enough how much effort they put into my situation , I'm thankful to carzone , Jacob and the entire team that worked on my truck, you guys are amazing , I 100% recommend them to anyone and will only come to them for future needs

Rick V Google Review

Great guys

Erica Robb Google Review

Jacob Salman was the one that helped us out with our 370z. The whole experience was incredible. He is easily the most patient, professional, and caring mechanic I’ve ever come across. My car was in the shop for a month after an accident and he went above and beyond to make sure it got all the parts necessary. And the best ones too. He kept me updated through pictures and texts the whole time. He is the type of person that cares and loves his work, and that it’s not just about the money. You can tell he truly loves what he does and it shows in his product. Definitely would recommend to everyone out there.

Raymark Colon Google Review

Jacob works hard to make sure you aren't taken advantage of by insurance companies. Not only did I get a fair price for repairs to my car, but Jacob worked with my insurance company to make sure I got top quality replacement parts instead of the lesser repairs the insurance co. originally offered. I also had a problem after I took the car home, and Carzone fixed the problem completely free of charge... they really do hold up their end of the bargain as far as the gaurantee of their work. He also walked me through exactly what work was done when I picked up the car, walked around the car with me personally, and patiently answered all my dumb questions in laymen's terms. Highly recommend.

Scott Google Review

Jacob is willing to go the distance for his customers. After my accident, he loaned me a car to just make it home that evening. He kept me in the loop about every repair and advised against some of the bone-head decisions my insurance was trying to make for me. Jacob really puts the customer's needs first.

Justin Holt Google Review

Wonderful Service by Jacob. I arrived at Carzone by recommendation from the tow truck driver after a nasty accident and I couldn't be happier.

I was received by Jacob who took the time to give me a tour of the entire shop, give detailed answers to ALL of my questions about the process (including dealing with my insurance) , how long it would take to fix my car, and help me manage the status of the repairs.

The work is flawless. I sincerely recommend CarZone for any kind of repair your car may need, whether it's totaled or just needs a facelift.

Javier Moya Antonini Google Review

Jacob ( the owner) is the best person to take care of your car needs! He has helped me to arrange everything with car repairs, with insurance communication and went above and beyond to make sure I was getting the best deal. He is honest and would rather make less at the moment but get your trust and earn a long term customer. This is the first time I didn't feel like they are trying to sell me anything just to get the most on the spot. Jacob is the man of his word and clearly explains the cost, the reasoning and the best communication with the insurance so his customer is happy.

I will be back for any car services in the future and would recommend CarZone and especially Jacob if you are looking for a great quality, trustworthy service.

Olga Rodziyevska Google Review

When you have car troubles, people only see 1 of 2 things; for the customer, it’s seeing the money fly out of the wallet you most likely don’t have. For businesses it’s dollar signs going into the register. This is not the case.

Owner Jacob Salman, saw to it that my Jeep was being fixed correctly, timely, and found the best discounts for me and my situation. This made the horrific experience of hitting a deer costing over $8,000 worth of damage seem painless.

He makes the experience less of an uncomfortable transaction, and more like a “welcome to my home, relax, I’ll take care of you” feeling.

Jacob makes himself personally available by social media, text, and face to face during the ordeal. Thus showing his compassion for people, and pride in his business.

Whether going for an oil change, hitting a deer, or anything between I would recommend his shop. And always ask about his discounts he may can get you.

Delihah Medrano Google Review

5 Stars!

Raul Davila Google Review

Very helpful staff - worked wonderfully with insurance and got everything covered for us. They also use OEM parts, which other places do not. Jacob worked hard to get our vehicle to like new condition. Thank you! Would highly recommend.

Michelle Wilson Google Review

Loved working with Jacob. Amazing communication, and went above and beyond to make sure everything was perfect. Highly recommended

James Hackett Google Review

4 Stars!

Sarah Murphy Google Review

Being new to the area after moving from the Northeast and getting into an accident, coming across Car Zone and doing business with them was one of the most pleasant experiences despite the unpleasant circumstances that brought us together. Having an accident on the weekend when no auto rental is open, without hesitation, I was given a loaner. The staff made arrangements for me to picked up that Monday by Enterprise to get my rental through my insurance company and the same when I had to return it. When the repairs took longer than expected and my rental ran out, they did not hesitate to arrange one of their loaners for me. Car Zone made everything easy and were professional throughout the entire process. They did a great job on repairs! My vehicle looks and runs like nothing ever happened!!! I would recommend Car Zone to anyone that has an accident or needs general repairs on their vehicle. Jacob and Deena, I thank you guys for helping me navigate this entire process.

Meena Singh Google Review

I been in this company to fix my car, through a referral and I found everything as expected . I got my car fixed professional way with professional team specially Mr Jacob , he took care about everything from A-Z. So thank you CarZone for helping me fixing my car.

Kutaiba Marshan CarZone Customer Review

I really recommend this shop. Jacob is the best in the business. He doesn’t work for the insurance companies he works for you. Jacob (the owner) will work with you and helps fight against your insurance when they only want to pay for cheap parts. He doesn’t rush and just does your vehicle quick and any kind of way. Although, his customer service agents at the desk could be better. Jacob makes the calls and handles the business and does it the right way. I wouldn’t be writing this review if he didn’t. Highly recommend!

Maquillie Bridges CarZone Customer Review

Good customer service, very professional job Jacob is the best when he said he was going to take care of me & help me out he did kept me updated on my car help with me with everything thank you so much Jacob!!

If you need o looking for a good shop or legit service CARZONE is the place.

Osmara Ramirez Google Review

I got into an accident in my husband’s truck. The damages looked bad. Carzone took care of everything! From bumper to bumper. Very professional and even more importantly very good workmanship! Jacob was who handled our vehicle and we're glad he did! If you have any doubts about Carzone, DO NOT WORRY, you are in great hands with them. They take care of business.

Shaunta Smith CarZone Customer Review

I had a great experience with CARZONE. After my accident, I thought my truck was beyond repair. I got my truck back 2 days ago from carzone and it looked and ran like a brand new truck. Ask for Jacob he really took care of me and kept me updated throughout the whole process with picture updates and details. Jacob was also patient with the 50 million questions I had. He dealt with the insurance company and made sure I got quality parts. No regrets for taking it to auto zone.

Rah Smith CarZone Customer Review

After a car accident I brought my car here and Jacob gave great service and I got my car back better than when I brought it. Highly recommend them if you need any repairs because their great customer service and good work. Seriously don't take your car anywhere else.

Marinna Matta Google Review

My husband wrecked his car pretty badly a while back and his car was towed here. They talked to him about keeping his car here to get fixed instead of having them tow it elsewhere.
We checked reviews to make sure they weren't trying scam us and agreed.
From the beginning I knew his car was in good hands, Jason and Jacob did great at communicating progress and staying in touch.
Since he's received his car a few things have come back up and they've always welcomed him back free of charge to take care of it.
We really can't say enough good things about this place.
I would highly recommend this place over many many others in the area.
Thank you guys!

Ashlie Martin Google Review

I brought my car in here after having a horrible, traumatizing wreck. My car looked as if it were not able to be fixed. I was wrong, Jacob made sure my car looked brand new and exceeded my expectations. As well as making it easy to contact him, so I could get updates constantly.

Alyna C. Google Review

My car looks amazing after CarZone fix everything. The owner is great and personally gave me my car when I picked it up. We did a walk around and I have lifetime warranty.

Yvette Cruz Google Review

my daughter had to have her car worked on here. Jacob did a great job, and made himself available to her for updates. did not duck any calls, awesome!

james campbell Google Review

Very professional shop. I was skeptical at first, but Jacob Salman showed me around the shop and we looked at the professional work done by his team. I was convinced! He explained to me how he would provide me the best work possible, using quality GM parts. Jacob is a man of his word and looks out for the customer. My truck looks like new. Thank you, Jacob! Highly recommended!

Larry French CarZone Customer Review

Highly recommend! Jacob gave me a great price and was able to get my car fixed up in a timely manner. Professional atmosphere and friendly people. Great doing business with them!

Kennedie Hicks Google Review

Highly recommended. Jacob and the the staff were very professional and made sure that to keep us up to date with everything that was going on with my truck.

Jorge Maya Google Review

Jacob and all the staff at Car Zone were extremely professional. They worked flawlessly with the insurance company and finished the repairs ahead of schedule.

Mark Cole CarZone Customer Review

Love the professional service and quality work Jacob and his crew did on my car. Got my baby back looking extra fine again :) If you want quality work done in a timely manner, back by phenomenal service carzone is the place.

chad lay Google Review

Jacob worked diligently to get me the best deal & in the shortest time possible! He also helped me with a rental referral since I was out a car for 2 weeks. Will definitely be coming back & recommend to everyone needing work done!

Jasmine Kay Google Review

Jacob at Car Zone Body Shop 8210 Pinemont Dr. did an extremely, amazing, wonderful job on my 2015 Dodge Ram 1500 pick up. I will always recommend my family and friends to Jacob, He’s a man of his word. Jacob took good care of me at car zone. Thank you Jacob so much . You will always have my business.

Antonio Underwood Google Review

Highly recommended. Jacob handled service and all requests professionally and timely. From free loaner car on date of accident to submitting and completing multiple supplements and repairs with insurance company, CarZone handled with excellence.

Laurie Jackson Google Review

My son had his 2016 Kia optima fixed here and I was so happy with the outcome. Very nice people and Mr. Jacob was very helpful great work and great customer service! I will recommend this place to everyone.

Nikki Javers Google Review

5 Stars!

popo50ism . Google Review

I just got my truck back and people think its a brand new truck. I highly recommend letting this place handle any bodywork your vehicle might need, Jacob and the crew will make sure you get taken care of.

Ray Rodriguez Google Review

100% recommended! This place is awesome! My car was involved in an accident & Jacob made sure everything was smoothe. He explained things very clear so I can understand the process & I was left with out questions because of how good he explained things to me. Carzone is a one stop shop. You will not be disappointed. Their work speaks for itself. Anything your car needs stop by & ask for Jacob, you won't regret it. 100& satisfied with the service.

Cindy Coria Google Review

I needed some assistance with my trailer hitch for my Jeep and was helped out immediately. The manager Jacob Salman was very professional and offered a great service. I’ll definitely come back again for future auto services!

nieto hill Google Review

Best customer service and professional work. 10 outta 10! Contact my boy Jacob Salman he will make sure you are taken care of.

fernando garcia Google Review

My jeep was in a fairly bad front end collision, and I was sure they would just total it out. When the insurance company told me they could repair it I was skeptical, but after meeting Jacob, and walking the car with him he assured me it was in fact repairable. He then walked me around the shop and showed me the paint shop, mechanics bay, and other parts of his shop, and it was really impressive.

2 weeks later I picked up my jeep and it was better than I could have hoped for. Several pieces were replaced, some where repaired, and some were painted. All the work was well done, and looks even better than it did before the accident. They even threw some touch up paint on some scratches and misc dings.

I am very happy with the work and will be taking my vehicles here in the future. Jacob and his staff were very easy to work with and made the whole process painless.

Ben Pippen Google Review

From the moment we walked in, Jacob made us feel welcomed, but most importantly, he made us feel taken care of. After picking up my husband's Hyundai, he's vehicle was amazing! They did an amazing job and I couldn't be happier. I would highly recommend Car Zone to anyone as I am confident that their experience will be just as great as mine or better! We are returning customers...for sure!

Miguel Carrillo Google Review

I dont even know where to start! They do GREAT BUSINESS. Jacob is man of his word,everything he promised he delivered.Their getting free promo for life I'm beyond a happy customer I'm elated. I got my vehicle back before mothers day!

Alicia Wade Google Review

Alex and John are awesome folks. They have a new customer for life.

Diane Howard Google Review

5 Stars!

Deborah HAMILTON Google Review

I came to CarZone after my car was stolen then found. Since my car’s arrival, everyone has been so gracious, upfront, and caring throughout whole process. The owner, Jacob, has been in constant communication with me via text message and phone calls. When ordering parts, he makes sure to get high quality parts for your vehicle. He really values transparency and customer service. His staff runs like a well-oiled machine. I highly recommend this shop and will always come back to this high quality body shop.

Terrence Swift Google Review

Jacob was fantastic! He treated my husband and I like royalty. We brought my husbands car here because it was stolen and damaged but now it’s getting returned brand new! Thank you Jacob. Could not have received better service! Highly recommend this place. We’ll never go anywhere else EVER! Northwest location was friendly and super great service. Trustworthy for sure. Thanks for everything! Jacob was wonderful

Cindy La Rotta Google Review

Excellent service, Professional staff, my car feels and drives like new!. I personally recommend car zone for all your vehicle needs. Special thanks to Mr Jacob and he’s team they work with my insurance to get everything together from beginning to end. I’m really Happy with my car.
Thanks a lot.

nick rodriguez Google Review

I’m so happy I choose to bring my vehicle here .. amazing people .. I would refer anyone to this place to get their vehicle repaired.. ask for Jacob!! He is amazing !!!!

Claudia Phelan Google Review

I broke down in front of their shop with a busted radiator & they had it fixed in a timely manner. They have excellent service. I was very pleased. I found myself a new repair shop.

Ashley Martin Google Review

I don't ever write reviews but I am compelled to write one for Car Zone. From the very beginning Jacob has been more than amazing. I will forever use Car Zone for both my vehicles whether it be an oil change or if I need repairs, etc. completely trustworthy and has earned his credibility from beginning to end. He and his team went above and beyond to make sure insurance did their due diligence and to make sure my car was returned to me in tip top form. Jacob kept me informed, was extremely professional and hands down impressed me on every level. I wish I knew about Car Zone long ago. Thankful for their business. Highly recommend.

Catherine Edwards Google Review

Jacob was very helpful in the process of my accident all the way from the claim til the final fix. He kept me updated on the repair status and the insurance and the car looks great! Excellent customer service. Highly recommend

Basil Najjar Google Review

I got my car fixed without insurance and Jacob hooked me up with a low price. He was very professional and honest. I felt good driving off. I would recommend CarZone to anyone who needs their car repaired.

Bonnie salias Google Review

OUTSTANDING customer service, phenomenal job on my 2018 tundra, was updated on everything going on throughout the repair process, may as well be a brand new truck! have already recommended friends/co-workers on ANY types of repairs needed. Jacob is the man!

Dennis Koenck Google Review

they did a great job on my nephews car(jose palacios)i will come back when i need them

felipa eguia Google Review

Excellent service and effective communication, I just purchased a 2006 Nissan Pathfinder, from a wholesale dealer, after 1 diagnostic report from a Auto shop here in Houston, TX, the SUV wouldn’t start on my way to a business meeting. After Alerting AAA I was recommended to My Car Zone and Mr Paul Lopez, Mr Paul was very attentive with my emergency situation and evaluated the concern of the vehicle immediately.

Monopoly SNOB Google Review

Four months after I bought my brand new 2018 Civic, somebody ran a red light and struck me head on. The front end was a mess, the airbag deployed, and I assumed that my car was unfixable.

Luckily, Car Zone worked with me and my insurance to fix my baby! I've had it back for a week now and it drives like new. Special thanks to John and Joshua for helping with the process.

I highly recommend this body shop! Fixing a car takes time, but they are thorough professionals and you won't be disappointed!

Luke Williams Google Review

GREAT SERVICE! Jacob at Car Zone was exceptional! He really cares about his customers and helps them every step of the way. I had gotten in my first big accident and had no idea what I was doing. They really took care of me and I would HIGHLY recommend this place!!!! They’ve got a long time customer in me!

Just had to go back because the engine on my car broke down and I have to say, this is why I love that place. Paul has been helping me every step of the way and he’s amazing! Best car place I’ve ever been to, HANDS DOWN!

Malieh Ahadi Google Review

5 Stars!

warren bell Google Review

this was my first associating with Carzone. Jacob at Car Zone was very helpful with my situation ! He really cares about his customers and helps them every step of the way. I had gotten in a big accident and Jacob helped me. They really took care of me and I would HIGHLY recommend this place!!!! They will definitely get more business from me should I need it

Sadie Paschall Google Review

AMAZING AUTO SHOP!! Alex is a gem, their work is amazing and the prices match. You will not be disappointed if you come here and allow them to work on your vehicle. They are top-of-the-line in customer care and auto repair work.

Traphouz_Vegan Google Review

Needed a radiator change on my Chrysler Sebring. Other mechanics quoted me 800 dollars. Brought it here and spoke to Paul. He worked with me and was very descriptive and informative as to what expenses he was changing and what he was tacking on to bring me something I could afford. The service was unlike anything I've ever experienced with mechanics as they're honestly known for subtly bringing more expensive repairs into the mix for more money. He was very concerned with my budget and wanting to get me back on the road as soon as possible. Ultimately he cut the cost of the repair in half. Really treated me like family and I can't imagine going anywhere else for car repairs now because I know where I'm going to find the most honest and helpful service.

Joshua Emswiler Google Review

Paul was great! Highly recommend this place, I was on 290 suddenly the car started grinding and it was my rear brakes, it was metal on metal pulled off the road and ran in. Paul took care of me!!

Zubair Ulhaq Google Review

5 Stars!

Jesyca Cantu Google Review

Great Service! I work close by and have been using them for the last 8 years. I love that I can drop off my car in the morning and can get a shuttle ride back to my office and just have someone drop me off at lunch and pick up my car! They are fast, good and have wonderful customer service!

Danielle Morgan Google Review

Jacob was great! He explained everything and kept me in the loop. He is very responsive and takes his shop's work personally, which is what I want from an owner. All of his staff is terrific! No one tried to rush me off the phone or out the door. Mad props - highly recommended!

Shelly Byland Brandman Google Review

Jacob was phenomenal. Always answered my calls and any questions I had. He kept it professional and honest. He sped up the process of getting my car fixed and did an excellent job! He made the process stress free. Not to mention he gave me a loaner car while I waited for mine to be done as my insurance didn’t provide me with a rental. Excellent customer service! Would recommend car zone collision to all my friends and family. If you need repairs done, this is definitely the place to go.

Erika Martinez Google Review

Outstanding service John and Jacob world class service ....proper repair and will fight for your car to be repaired....

jonathan huynh Google Review

Great service and very professional always recieve great customer service highly recommend

daniel lumbreras Google Review

Great service, competitive prices, nice to deal with. John took care of my needs from the estimate thorough making sure my car was done right. Excellent work, my car looks great. Highly recommend. I will use them again in the future.

Robbie Myers Google Review

I had work done to my vehicle at this shop and my car looks PERFECT! The general manager, Jacob, was so helpful and literally handled everything. He answered any questions I had and made the process so easy. Seriously the best ever. Never taking my car anywhere else.

Caitlyn C Google Review

Brought my 2017 SUV here after some crazy woman hit me. I am someone that always takes it directly to the dealership for any reason but this was an exception, and I made the right choice. Jacob worked with me directly since day 1. That woman's insurance company was fighting it but they put pressure and helped me get done faster, not that it's a quick fix. Every time I messaged Jacob, he responded promptly! I was never out of the loop, he always followed up and made me feel comfortable leaving my car at their shop. He even offered a loaner while I got a rental. There's no question that went unanswered. I was skeptical at first but now that I have my vehicle back, I am very happy! Looks great and they're all original parts. I always update my reviews when an update is needed, but if this is still here, I definitely recommend this Carzone location! Jacob is direct and does not play games! Something I liked. I am a very picky person and my car was new, and I have no complaints. Thank you guys! Thank you Jacob! Hopefully I don't see you again! Lol. Buy if it happens again, I know where to go:)

Sergio Carrillo Google Review

Great customer service. Professional staff and manager Jacob was very helpful. Will definitely recommend!

Maria Salgado Google Review

5 Stars!

Sondrea Simeon Google Review

5 Stars!

Jonathan Huynh Google Review

I was involved in an accident on September 5. I own a 2015 Nissan Altima which I purchased on November 14. My back driver's side wheel was hit The driver who hit me did stop, but did not exchange information and left before the police officer arrived. I was able to give a limited description of her and her vehicle to the officer. My vehicle was towed to the storage lot affiliated with Car Zone. I spoke to Jacob and was assured that my vehicle would be well taken care of and repaired. I began praying that my insurance company would not total my vehicle. My prayers were answered. On September 10, my adjuster called me and stated that he was at Car Zone and repairs would begin. On October 5, one month after my accident, my car was ready to be picked up. I did not even recognize it, it was beautiful, washed, waxed, shining, and crystal clean on the inside, smelling fresh and like new! Each and every employee at Car Zone was so nice and professional to me, even though I asked lots and lots of questions, which were probably rambling type inquiries! They were patient and kind and I will never forget how nice they treated me. Jacob took care of my car and he took care of me, along with his awesome employees. I am beyond satisfied with my experience at Car Zone and I highly recommend them to anyone who is in need. I received a life-time warranty on their body work and repairs. My car drives smoothly, no squeaks or noise when I turn or apply the brakes. Thank you Jacob and Car Zone for restoring my faith in car repairs!

Trish Sneed Google Review

Jacob saved me a lot of hassle after a recent visit. He is very knowledgeable, helpful and always kept me updated on either the phone or text. All the staff is very kind and the shop is kept nice and clean.

rasmus frandsen Google Review

Had substantial damage to front end/wheels/suspension. Their tow picked me up very late and suggested I use their shop. Glad I did. Manager came out early morning ours to meet tow at shop and show me their facility.

From there I dealt with Jacob. Him and his service manager fought the insurance to get the right OEM parts and work done. Even got a better, second estimator when first was delaying everything. CarZone knows their stuff. Jacob was quick to respond and answered all questions timely.

Parts and labor come with lifetime guarantee. Paint job they did matches perfectly and car looked great when I picked it up. They even cleaned the inside.

I would highly recommend this shop to friends and family.

Justin Ray Google Review

Jacob is the best!! When he said he was going to take care of me he did EXACTLY that!!! His team is awesome! Kept me updated on my car. Jacob went over and beyond to make sure I walked away over satisfied! If you need ANYTHING done to your car CAR ZONE is the place this is my second time doing business with them and the 1st time was in 2015 and 3 yrs later and a different vehicle STILL the same great service, I want to say THANK YOU!!


Aujunee Blair Google Review

5 Stars!

sam Abdul Google Review

Being in an accident is inconvenient. I was involved in a wreck on the toll way one evening and was towed to a gas station where I was met by a young man with a tower. After some persuasive conversation he towed me to his shop. Car zone auto shop.
It was a matter of minutes when the manager (Jacob) himself, came to open up and meet me after regular business hours and get my information.
Having your vehicle out of commission puts you out of sorts. You're anxious, stressed and just want it all to be over. But ask yourself this...
You want it done right? Or right now?

After all was said and done. Car Zone made sure my vehicle was better than it was before the accident.
Kudos to the entire team from the receptionist and the mechanics all the way to the management

I will definitely give them return business if needed and will recommend them to anyone

Brandon Soverall Google Review

OMG! We're very pleased' Carzone and its staff gave us First Class Elite service from beginning to end' if you have any vehicle needs call Jabob. He'll get you jump started and you won't be disappointed. Great work Carzone' you surpassed our expectations.
This is truly a hassle free company.
Thank you

Ethel Harris Google Review

5 Stars!

Justine Resendez Google Review

Great customer service

Vicente Resendez Google Review

I highly recommend car zone, my experience was outstanding. They have GREAT customer service, and they help you as much as they can and will work with you no matter how difficult the situation is .

Brenda Resendez Google Review

Had a pretty decent accident in my F250 and it was taken to this shop because I did not have a preference. They did a great job on the repair. The paint is fantastic and can't see any shade difference. They helped me out quite a bit along the way fighting the insurance company for OEM parts. They even threw in a new windshield for me since the insurance company was dragging the process out for so long. Very happy, will be taking any of my other vehicles back here for repair. Thanks Jacob and John!

Cody Johnson Google Review

These guys were very helpful.

David Lennon Google Review

5 Stars!

Yeny Rodriguez Google Review

5 Stars!

Dewand Dickerson Google Review

Outstanding customer service, when Jacob and John make you a promise,they keep it, they work with the customers as much as possible. And they deliver great quality work. They both see you as a human not as a $$...thank youCar Zone

Rosa Brumfield Google Review

My car was towed here about a month ago. I thought about going back to a former body shop but stayed here instead- and was NOT regretful.

I was absolutely grateful for Jacobs attentiveness during the time that my car was there. As uneasy as the situation was, i truly felt like I was well taken care of by someone who knew exactly what they were doing. I was informed step by step where my vehicle was as far as repairs at all times. He sets an example of what excellent customer service is all about- helping efficiently and in a friendly manner. From the time that my car was there until the car was completely done I felt valued and well taken care of. Not to mention my car looks brand new again (thank you John)! I’d highly recommend this place to friends and family.

Thania Rodriguez Google Review

Our car was towed here after an accident. We considered taking it to another shop to get it fixed but they seemed legit so we ended up keeping it here. Jacob was very helpful throughout the whole process and was always available whenever I had a question. He gave me his direct number and answered my calls and texts right away, kept me up to date on what was going on with the car, etc. They were great and I have no complaints, highly recommend.

So-Yeon Stewart Google Review

Good group of guys. Took care of everything and worked with insurance company. Made the whole repair as painless as possible.

ziegler von strahn Google Review

I had an accident this morning at 8:00 and had my car towed to CarZone for the work. Jacob Salman was the person that worked my claim. I was scared to death. This was the first accident I have had. He walked me through every step and made sure that everything was taken care of properly. There was no stones left unturned with this guy. My interest and care as what it was all about. I highly recommend CarZone at 8210 Pinemont and ask for Jacob. He won't let you down.

Kitty Monroe Google Review

4 Stars!

Diana Cottonham Google Review

5 Stars!

Abel Machado Google Review

5 Stars!

Montejano 57 Google Review

Jacob was very nice and helpful. Very good service. I will definitely go back if I ever need their service again.

Sonia Cabrera Google Review

Very satisfied and confident that Carzone does a thorough and excellent repair of my car. This is my second time Carzone has repaired my car within the past year. I trust Carzone performance and recommend Carzone to my friends and relatives.

Michael Burris Google Review

5 Stars!

Cooter Brown Google Review

5 Stars!

thomas keels Google Review

I had the pleasureof working with David and Alex and from day 1 they were amazing! They kept me updated every step of the way.

Michael Richardson Google Review

Great body shop, excellent service , professional staff .

SADI MATAR Google Review

Great fast service

Daniel Alcantar Google Review

5 Stars!

They Luz T Google Review

Love it

Kanisha Ally Google Review

Excellent service. Formidable staff. Highly recommended.

Jaime Levy Google Review

5 Stars!

amanda g Google Review

Great place to go! They were extremely quick and thorough! Kind people, they will definitely take care of you and your car. I was recommended by a friend. I heard great things but I was more than impressed. I so appreciated how they initially looked over the car with me and explained what they planned to do. I had a time crunch and they took care of everything quicker than expected. I didn't realize some of the damage on the inside of my door when initially meeting with them and they took care of it anyway! Highly recommend!

Awbrey Foster Google Review

Excellent customer service!!!.. When I called this morning about getting my Van service I spoke to a gentleman name Jerry awesome guy that's where the excellent customer service took place and it kept rolling from there... Drop my van off during lunch which is 30 mins ... They provide a shuttle service which took me back to work on time.. Enrique the driver of the shuttle service was very pleasant and talk to me on the way there and on the way back he came and pick me from work.. and can I say he was 15 mins early and waited for me to get off if work.. Now that is customer service!!!.. my van was service with no problems and rides amazing I don't want anyone to drive my van now but me cause it drives so smooth... A great place to get your car service for a lifetime.

Ashley Brownlee Google Review

Got in a wreck and my truck was towed here. The staff was very helpful, especially Jacob, and they kept me updated with what was going on with my repairs the entire time. When I got my truck back, it looked brand new. They even cleaned the inside. Excellent customer service and an awesome job on repairs

Josh Abshier Google Review

5 Stars!

Edwin Guevara Google Review

5 Stars!

Dany Castro Google Review

Great parts and grrat people

jessica lopez Google Review

5 Stars!

Charles Sandmann Google Review

My Cadillac was a near total loss. The axle was broken and the interior was destroyed due to the deployment of the curtain air bags. The repairs took over 30 days, and Carzone refused to let my insurance pressure them to use after-market parts. The end result was beautiful, and I would refer anyone to them. They're car guys, and they take pride in what they do.

Caroline Perez Google Review

Car zone has been my go to shop for years now..They know how customers should be treated and to the point when it comes to getting the problem fixed...

Joe Gutierrez Google Review

Honestly, one of the best car shops around. Jacob was very generous and went out of his way to provide me with the best service possible! Amazing price for the work on my vehicle. 100% recommend them to anyone!

Amna Khan Google Review

Great staff, great service!.... Jacob was extremely knowlegable and helpful with my situation. I would prefer buisness with this company over all others.

Adam Trusler Google Review

We've been on more than one occasion. They showed care and concern about the quality of service I was getting. Work was done in a timely manner. Educated me on the work that was being done

Carl Maxwell Google Review

Very good customer service

Eva Burnett Google Review

5 Stars!

Eduardo Garcia Google Review

From the moment my wrecked Avalon was towed to the shop, it was in great hands. My son observed the expert job that was being performed on other cars in the shop and was very impressed. The body and mechanical work on my car was outstanding. Every time I spoke with employees on the phone they were informative and precise about each step of repair. Thank you so much. Considering I live 6 hours away, it was a great comfort to trust such a great team!

Deborah Stevens CarZone Customer Review

This place did a terrific job on body repair. Took their time and always friendly staff.

Diane H. CarZone Customer Review

Excellent service. I'm really happy with my car! Looks and feels like new again. Excellent customer service! Personel is friendly and my car got repair in a short time. Thanks to Mr Jacob for been on top of everything. I recommend this shop for all your vehicle needs. Thanks to cAr zone employees. You guys are the best.

Nick Rodriguez CarZone Customer Review

Great car shop! Always get great service here. I feel welcomed and always will go back for any and everything I need to maintain my vehicles. Thank you all for all that you do for everyone.

Emanuel Baker CarZone Customer Review

Wonderful service. They did everything in a timely manner. They did a great job on my radiator breaking down right in front of their shop. I have no complaints. I've recommended them to friends & family.

Ashley M CarZone Customer Review

This the best experience I have ever had dealing with an auto shop. Jonathan was great. My truck broke down leaving work, a co-worker picked me up and took me to their shop. I told Jonathan the problem with my truck they and they got right on it! Long story short they fix my truck and help me with the cost! Man I would tell everyone about this shop CarZone is the best. Truck running better , than before, This shop is the best, They will not nickel and dime you to death.

Reggino Holland CarZone Customer Review

Thank you for helping us with car. Your crew did great body and painting job. They were also very courteous. I love to bring my family cars and refer my friend to your shop.

Aly Aburizeck CarZone Customer Review

I just want to say that Jacob was a true professional and a man of his word. He took care of all of my needs for my vehicle and then some! They didn't give me the run around or make me feel like I made a wrong choice on the perfect collision shop. When I got my car back, she looked better than she did when I first got her! I recommend their shop. Professional staff, great work. Thank you again!

LaCresia Montgomery CarZone Customer Review

Very honest, respectful, thorough and skillful. From 1-5 I rate them a 6! The waiting area is very comfortable and clean. I wouldn’t go anywhere else.

Fr. Jeff Schiffmayer CarZone Customer Review

I am very satisfied and happy with the work done on my c ar, and happy with the reasonable price compared to other shops in the area. Work was done on time as promised. I highly recommend carzone bodyshop to anyone in the area. Excellent work, reliable, honest, and very prompt.

Abe H. CarZone Customer Review

Jacob, one of the managers, was absolutely amazing! He explained everything to me in language that a lady could understand. He was patient with me and made sure I understood what was going to happen BEFORE any work took place. I would recommend him hands down. If you need help and need it throughly explained, Jacob is the man for you! Go by and see him

Shelly J. CarZone Customer Review

After my accident I was unsure of what to do with my c ar. Luckily the tow truck driver recommended Car Zone to me. The front desk was so helpful and Jacob was knowledgeable and my car was taken care of quickly and like brand new!!!

Maria C. CarZone Customer Review

My vehicle was broken into mid-July, luckily nothi ng was stolen but my window was shattered and glass covered the inside of my backseat. I took my car to Carzone which is just down the street from me and was greeted by Jacob. He was kind and knowledgeable and knew exactly where to get me the best deal for genuine Mitsubishi parts since I wanted to pay for the window out of pocket. I left my car there for one day and not only was the window replaced but the shop even took the courtesy of vacuuming out the inside of my vehicle saving me the annoying clean up. Overall fast, clean and kind environment with experienced staff. Would recommend!

Kyle J. CarZone Customer Review

My vans air conditioner went out and it a lso needed a brake job. I have heard good things about Car Zone and wanted to try their business out. Glad I did I was very impressed. Employee Jacob was their to meet me at the door and assist me with all my questions and got me a very fair price for the work I needed done. That was several months ago and the van has been running great with ice cold air. I will be def using Car Zone again and would recommend to all my family and friends.

Shane B. CarZone Customer Review

Jacob and the entire staff at carzone are always extrem ely helpful and trustworthy. Won't ever trust my car to any other body shop. Their customer service is amazing and my cat runs great :)

Caitlyn C. CarZone Customer Review

Fast, and great service. Jacob and the guys there are extremely knowlegable. I will be using this company for all my future tows and work on all my vehicles.

Adam T. CarZone Customer Review

Very good job of taking care of my Honda. Work was fast and very well done. Drives like a dream and no more scary squeak! First time to do business with them and will keep coming back.

Debbie M. CarZone Customer Review

Very happy with my experience with Jacob at Car Zone. They took my 2015 car which had been T-Boned and made it look just like new, right down to the paint matching. Worked directly with the insurance company so I didn't have to do a thing except drop off the car and pick it up when it was done. Even provided a loaner! Went above and beyond what I expected from a body/repair shop, for sure. Would definitely recommend.

Southern ofTexas Google Review

They took the time needed to make sure my Honda Odyssey 2010 was Great

jonathan lino Google Review

My car look so good look like when I first bought it.Car zone did a excellent job on my car..Thank u so much❗❗

Sophia Johnson Google Review

Amazing service! I have had bad experiences in the past with shops. But they took care of me with all my needs.

Hamza Hamra Google Review


Tina Vela Google Review

This place is awesome

Emmanuel Zanella Google Review

I WOULD RECOMMEND THIS BODY SHOP! I am beyond satisfied with the great work CarZone has done to my 2010 Chevy Silverado. This was my first accident and I've heard how lost one can be and how frustrating it is but Carzone made this claim experience easy. They explained to me the whole repair process & lifetime warranty. They were very friendly. Not only did they help me with my claim but they helped me out with a loaner car since the insurance wasn't able to approve me for a rental the same day of the accident. Carzone also fixed the door handle, and some minor prior damages at no additional cost. When i got my truck back it looked amazing, probably even better than before the accident. The repairs took about 2 1/2weeks but it was all well worth it.

Kassia Tovar Google Review

5 Stars!

Daniel McMahon Google Review

We use this company to repair our shop/delivery vehicles and they're always fair and fast.. Our vans get some nice wear and tear from all day every day use and this shop is always available to take us in right away and get our vans back out on the road quick.. Very friendly and clean shop.. I'll continue to use them!

BlueBonnet Florist Google Review

Honest and on time repair. Pay attention to details.

Aly Aburizeck Google Review

Good price and good job performed on my Nissan Altima. Very helpful and would go an extra mile just to satisfy the customer needs. I would recommend this place to my family and my friends.

Yanche Naghi Google Review

Good customer service, fair price and very professional job. I used to go to different places two to three times for the same problem but in this place for the first time they fix it right. I am very pleased with there work, if you are looking for a good work quality with a fair price this is the place that I recommend to everybody


Jacob and his employees are top notch. They make sure everything is completed to your satisfaction and then some. If you have small or big repairs I would definitely recommend going to Car zone and ask for Jacob. They will go above and beyond to help you get your car back on the road.

Nick G. Yelp Review

If you get in an accident or need any type of body work or repair, this is the place to come to. Jacob and his team of professionals helped me through the whole process. Very straight forward and honest information! If you don't like dealing with other shops that beat around the bush, come here and ask for Jacob! Although my car was deemed totaled, they were very helpful throughout the whole process. I'd refer anybody here to get their repairs done! Thanks Car Zone and Jacob!!!!!

Jonathan T. Yelp Review

Picked up my car today. I'm thoroughly pleased with the repairs they did to my car. They were professional, ensured my car was given manufactured parts instead of aftermarket, they saw some minor damage to my hood which they covered at no expense to me, so overall, they did a damn good job. Many thanks to Jacob, John, and Kathy for helping me out.

Lewis C. Yelp Review

If you ever need work done on your car this is the place to have it worked on! Outstanding customer service. Jacob was personally involved start to finish. He is one of the owners. Body or Automotive work !!!!!! My car is running like new.

Louie G. Yelp Review

No one likes getting into fender benders but if you do, this is the place for your vehicle. Jacob and his team at Car Zone took such good care of my car! It was immaculate when I received it back. Jacob updated me throughout the whole process which made it easier for me. Although I hope to never see them again, I'd go back in a heart beat!

Jose R. Yelp Review

They did a great job repairing my car. I had gotten into an accident that left my vehicle with a great deal of body damage. Jacob was my primary contact throughout the process and he was very helpful. I am extremely satisfied with my experience there, and I highly recommend this place.

Kathleen G. Yelp Review

Being in an accident is inconvenient. I was involved in a wreck on the toll way one evening and was towed to a gas station where I was met by a young man with a tower. After some persuasive conversation he towed me to his shop. Car zone auto shop.

It was a matter of minutes when the manager (Jacob) himself, came to open up and meet me after regular business hours and get my information.

Having your vehicle out of commission puts you out of sorts. You're anxious, stressed and just want it all to be over. But ask yourself this...You want it done right? Or right now?

After all was said and done. Car Zone made sure my vehicle was better than it was before the accident.

Kudos to the entire team from the receptionist and the mechanics all the way to the management


I will definitely give them return business if needed and will recommend them to anyone

Brandon S. Yelp Review

I am VERY pleased with the first-class work done on my car at Car Zone. I have an older “collector's” Toyota that had side and front-end damage because of an accident and I am so glad I decided on this shop for the repairs. I dealt directly with Danny who was extremely approachable, professional, and honest. Kassy in the office was very kind and helpful. I received an estimate with a list of repairs needed (with estimated costs). The final work done and final bill followed that estimate exactly! I got a fair and honest deal and the car, which was in mint condition before the accident, has been fully restored. It looks beautiful, runs very well and I could not be happier. Should I ever need this kind of work done in the future, I would not hesitate to come to Car Zone again.

Miri M. Yelp Review

I had my Nissan Altima in an accident. The tow truck took the car here for repairs and I am happy they did.
The whole experience dealing with David and other members of the shop crew was from the beginning to the end above my expectation.
Very helpful, and informed, they help me go to the process of having the car in a shop for a week (big accident). I was happy with their rental options and with the work performed on the car. I would recommend this place in the future.

Richard F. Yelp Review

The employees @ Car zone they are the best nice shop clean and professional Excellent service my 2002 Dodge Ram looks new thanks Car Zone Team

Marlon C. YellowPages Review

Car zone and all their employees were very help full during the repair process of 2015 Nissan Rouge after owning it for only 2 weeks!! Thanks again Danny & Alex & David for a great job!!

Alfonso M. YellowPages Review

5 Stars!

david1990 YellowPages Review

Super body work. My car looks brand new! Go there...

donnasiegeltx YellowPages Review

Awesome staff and great work. Price wa s fair and service was quick. Had these guys replace my front bumber and repaint the car.

buddylee YellowPages Review

I just want to say thank you to Danny in sales. The body work was excellent, customer service was awesome! Most of all Danny went the extra mile to take care of a now forever customer. My VW Jetta 2011 runs and looks great again. Thanks again! Paul H.

Paul H. BBB User Review

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